FAQ

ACCESS

Tickets are available to purchase from the Box Office from 15:30 until 00:00 each day. 

GA: 

Single day - 1100 MAD

Weekend - 2000 MAD

VIP :

Single day - 2340 MAD

⁠⁠Weekend - 4200 MAD

The Source Marrakech
Route D'Ourika Km 13

google maps

Friday, 6 Sept: 17:45-4:00

Saturday, 7 Sept: 15:45-4:00

Sunday, 8 Sept: 15:45-4:00




Festival doors close at midnight. No entries will be allowed after this time.

The box office is located directly across from the main festival gate and will be open for wristband exchange from 17:30-12:00 on Friday, and 15:30-12:00 on Saturday and Sunday. 


Before you can enter the festival, you will need to exchange your ticket for an RFID wristband. These wristbands are how you enter the festival each day, and will also be your method of payment for all food, drinks, and activities offered on-site.


To pick up your wristband, you will be required to show government-issued photo identification that matches the name printed on the ticket(s). You can either print your tickets or show them on your mobile device.


Wristbands are placed directly on the wrist of each person. The box office will not distribute loose wristbands. If you purchased multiple tickets under one name, all of the people in your group must be present.


You are responsible for keeping your wristband safe. If it is lost or stolen, it will not be replaced or reimbursed.

All wristbands will be allowed to enter and exit the festival grounds twice each day. This means you can exit the festival and come back once. If you leave a second time, you will not be allowed to re-enter the festival.

You must be at least 18 years old to attend the festival.

We advise against buying tickets on the secondary market. 


The festival is not responsible for issues that arise from passes purchased via secondary platforms or sellers. Buy your tickets through official authorized channels (here or on ticket.ma) to ensure validity.


Once a barcode is scanned, it cannot be reused. If several passes with identical barcodes are in circulation, only the first scan will be valid. Tickets with invalid barcodes will not be accepted.


Any attempted fraud will be investigated by the festival and reported to the police, present on-site.


 

TRANSPORT

A free shuttle will run between the city and the festival site. 


PICKUP LOCATION: Public parking lot on Boulevard Mohammed VI, directly opposite the Jaal Riad Resort. 


HOURS:

Shuttles will begin operating 1 hour before the festival doors open each day. An Oasis staff member will be present at the pick-up point until the last shuttle departs the city at 23:00. 

Return shuttles from the festival will start at 1:00. 


Taxis have been notified to anticipate increased demand at both the festival site and the shuttle pickup point.


A taxi from the city to the venue could cost you between 200-300 dh. If you use a ride sharing app like InDrive, it could cost you less. 

Limited parking is available at The Source for 50 DH. Note that there is some off-road driving involved.  

You can also park in the public parking lot directly opposite the Jaal Riad Resort, and take the festival's free shuttle. 

ON-SITE

Oasis is a cashless festival, which means your wristband is the only payment method accepted for on-site transactions. There are top-up points on the festival site where you can purchase credits to spend at Oasis. The main top point at the Welcome Lounge takes cash (Dirhams and Euros) and credit cards. All other top-up points are credit card only.


Check out our food. + drink page

Everybody will be subject to search entering the festival site. Our primary goal is to create a safe and secure environment for all festival attendees. To ensure this, there will be on-site security provided by local police and private security. If you are experiencing any problems whatsoever, locate a festival staff member.


There is nothing we care more about than your safety and well-being. As such, doctors and paramedics will be on-site to help you with any type of medical problem. If you need assistance, go to the medical area located on the main entrance pathway. Please don’t be afraid to stop by, even if you just have a question.


If you see anyone at the festival who appears to be in need of medical assistance, please inform a member of our medical or security team, or even help him/her find their way to the medical tent. We are all in this together, so please look out for one another! Lastly, anyone bringing medication or a syringe for medical purposes will need to show your medication, prescription and a photo ID at the festival entrance.


If you wish to lighten your load during the festival, visit the bag check station to store your belongings during the festival. Bag check is located at the info desk, directly across from the main entrance. 


If you lose something while at the festival, check with the Lost and Found, located at the info desk, directly across from the main entrance.